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What to include
- iPhone or Android and the operating-system version
- mig.golf app version and the approximate time of the problem
- The screen and action that led to the problem
- The error message. A screenshot can help if personal information is covered.
Do not send passwords, sign-in codes, Apple or Google tokens, raw purchase proof, or private round notes.
Sign-in or sync
- Check your network connection and reopen the app.
- In Settings, confirm the connected account. Signing in with a different account shows only that account's records.
- If the problem continues, send the app version, provider (Apple or Google), and time of the problem. Never send a code or token.
Saving a share card
A card cannot be saved if permission to add photos is denied. Check the device setting for mig.golf's add-photo permission or use the operating-system share sheet. The app does not read your full photo library.
Purchases and restore
Confirm that the device uses the same Apple or Google store account, then choose Restore in the purchase screen. Refunds follow the store's process. Do not send mig.golf a full receipt or your store-account password.
Reports and blocks
Use the menu on a crew card to report or block. Blocking hides both people's posts from each other. For immediate danger, contact local emergency services.
Export and account deletion
Open Settings → Privacy & data to export JSON or start account deletion. See Account deletion for the conditions and the scope of email support.